Return Policy

We ensure that all of our products have passed a complete QC analysis, including NMR, LC-MS, HPLC, Chiral HPLC. ChemScene chemicals are of high purity, typically > 95% by HPLC, and the bioactivity is also verified. However, if any product is not to your satisfaction, ChemScene has Satisfaction Guarantee return policy.

If you are not satisfied with our products, you may return/exchange any items in 30 days after you receive the products. Please contact the Customer Service ([email protected]) to obtain an Return/ Exchange Authorization. ChemScene products returned without prior authorization may not be accepted. Any items returned to ChemScene should be in the original packaging and in the same condition as originally purchased. Your research is very important to us and your satisfaction is our top priority.